Western Union Text Message Settlement

Douglas v. The Western Union Co., Case No. 14-cv-1741 (N.D. ILL.)

Contact Us

If you have any questions regarding this Settlement, you may contact the Settlement Administrator. Please ensure that you include your name and your return address on all correspondence.


emailIcon  Email Us:

info@WesternUnionTCPASettlement.com

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1-877-841-8156 (Toll-Free)
Call Center Hours: 8 a.m.-8 p.m. PST
Monday-Friday except Holidays

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Western Union Text Message Settlement
C/O Epiq Systems, Inc.
P.O. Box 3145
Portland, OR 97208-3145

Please ensure that you include your name and your return address on all correspondence.


NOTICE: This website provides a summary of the Settlement and is provided for informational purposes only. In the event of any discrepancy between the text of this website and the original text upon which it is based, the text of the original document shall prevail.


Questions? Contact the Settlement Administrator at 1-877-841-8156 or by email at info@WesternUnionTCPASettlement.com

Important Dates

  • Settlement Class
    All Persons in the United States who received one or more text messages sent by or on behalf of Western Union between March 12, 2010 and November 10, 2015, so long as that person falls within one or both of these categories: (1) the person obtained a Western Union online account and did not enroll in the Western Union loyalty program; or (2) the person conducted an online transaction with Western Union without authorizing Western Union to send a text message, and then received a text message stating that the intended recipient did not retrieve the money transfer.
  • August 31, 2018
    Final Approval Granted
  • November 25, 2018
    Online Claim Filing Deadline
  • November 25, 2018
    Postmark Deadline for Claim Filing